How DANA Records Fit Our Privacy Policy
Our Privacy Policy covers the account details you provide, phone verification results, login events, device signals, support messages and payment references. When you use DANA, OVO, GoPay or QRIS, we retain the transaction reference and status needed to match a wallet action with your account; we
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do not need your full wallet password. Bank transfer and virtual account records may include a reference, amount, time and the selected BCA, BRI, Mandiri or BNI route. We use these records to confirm account activity, resolve a stalled status and protect the account from unauthorised
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access. The policy also explains cookies used for login continuity and preference storage. Access or eligibility depends on local law, and our handling is intended for Indonesia where local law permits. If a request concerns a specific record, include your account phone number and transaction reference
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so we can locate the correct entry.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.