Legal Terms for Local Account Access
Our Legal position is built around clear account conditions, payment traceability and local eligibility. You must provide accurate details during the account step and complete phone verification before account access is enabled. We record the status of deposits and withdrawals made through DANA, OVO, GoPay, QRIS,
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bank transfer or virtual account so we can match a transaction to your account. Where a payment needs checking, keep the receipt and contact our account help path with the reference shown in your cashier history. Access depends on local law, and we may restrict a
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request when the applicable rule, identity check or payment record does not support it. The same policy applies whether you reach the lobby from a mobile browser in Jakarta or from a desktop connection elsewhere in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.